*2 min intro preview

Leveraging ChatGPT for Complex Financial and HR Communications

ChatGPT for Complex Financial & HR Conversations this course provides a concise overview of how accountants can use ChatGPT and other Large Language Models (LLMs) to assist with communications involving intricate and sensitive topics requiring deep financial and HR policy understanding. These range from budgeting and compensation to ethics and compliance.

Explore using ChatGPT to craft clear, accurate, empathetic responses to complex queries related to audits, tax planning, and employee benefits. Balance technical knowledge with effective communication skills to address stakeholders’ diverse needs.

Course Objectives

Upon completion, you’ll be able to:

• Recall the C.A.R.E. method and applying it to complex conversations
• Summarize LLM roles in enhancing financial and HR communication
• Implement ChatGPT for drafting responses to financial irregularities and HR issues
• Analyze LLM effectiveness in handling specific HR challenges
• Assess LLM impact on stakeholder engagement during financial reporting
• Design LLM training for accountants and HR professionals
• Demonstrate integrating LLM insights into budget/compensation changes
• Critique LLM use in sensitive HR discussions
• Propose an LLM strategy for detecting financial discrepancies

Topics Covered

• Understanding Complex Financial Conversations
• Exploring Complex HR Conversations
• Accountants’ Strategic Role in Financial/HR Challenges
• Utilizing LLMs for Complex Accounting Conversations
• Leading LLM Tools: ChatGPT, Claude, Gemini, Copilot
• Experimenting with LLM Technologies
• Future-Proofing Practices with LLMs
• Critical Considerations for Professional LLM Use
• C.A.R.E. Method for Complex Conversations
• Applying C.A.R.E. to Financial/HR Scenarios
• Prompt Engineering Guidelines
• LLM Strategy for Accountants
• Generative AI Tools Overview
• Key Insights: Empathy, Communication, Collaboration

Target Audience

This course benefits accountants and financial professionals engaging in complex conversations involving both financial expertise and human resource insights.

Prerequisites

Basic financial and HR policy knowledge is recommended, along with an interest in using AI communication tools.